Frequently Asked Questions

Accessing the book

How can I access a book?

Why was my access denied?

I requested access, but never received the email

I already have a page so why am I being asked to re-verify my email?

Why do I need to verify my identity before accessing my book?

How can I use a different email address to access the book?

Creating and editing my page

How do I create a page?

Can someone else create a page for me?

What if my partner and I share an email address and we both want to create pages?

I am part of two groups that use BrightCrowd. Can I create one page for both books?

How can I add photos to my page?

I’ve already created a page, how can I edit it?

Who can see my page?

How long will the book be accessible?