Frequently Asked Questions
Accessing the book
Why was my access denied?
I requested access, but never received the email
I already have a page so why am I being asked to re-verify my email?
Why do I need to verify my identity before accessing my book?
How can I use a different email address to access the book?
Creating and editing my page
Can someone else create a page for me?
What if my partner and I share an email address and we both want to create pages?
I am part of two groups that use BrightCrowd. Can I create one page for both books?
How can I add photos to my page?
I’ve already created a page, how can I edit it?
How long will the book be accessible?